Terms & Conditions

1. Introduction and Acceptance

Welcome to osis77, an online gaming platform operated for players in Indonesia. These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between you (hereinafter "Player", "User", "you", or "your") and osis77 (hereinafter "we", "us", "our", or the "Platform"). By creating an account, accessing our website at https://osis77.cam, or using any of our services including casino games, sports betting, togel (Indonesian lottery games), sabung ayam (cockfighting), and other gambling products, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately discontinue use of the Platform and refrain from creating an account. Continued use of osis77 services after any modifications to these Terms constitutes your acceptance of such changes. We reserve the right to amend, modify, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this document indicates when the Terms were last revised.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Account" means the personal gaming account registered by a Player on the Platform.
• "Balance" means the total funds available in a Player's Account, including deposits, winnings, and applicable bonuses.
• "Bonus" means any promotional credit, free bet, cashback, or other incentive offered by osis77 subject to specific terms and wagering requirements.
• "Deposit" means the transfer of funds from a Player's bank account or e-wallet to their osis77 Account using approved payment methods.
• "KYC" means Know Your Customer, the identity verification process required before withdrawals are processed.
• "Platform" refers to the osis77 website, mobile applications, and all associated services.
• "Wagering Requirement" means the number of times a Bonus amount must be bet before winnings can be withdrawn.
• "Withdrawal" means the transfer of funds from a Player's Account balance to their designated bank account or e-wallet.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

To create an account and use osis77 services, you must meet the following eligibility criteria:

• You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is higher.
• You must be a resident of Indonesia with a valid Indonesian identification document (KTP).
• You must not be located in a jurisdiction where online gambling is prohibited by law.
• You must be acting solely on your own behalf and not on behalf of any third party.
• You must not have been previously banned or excluded from osis77 or any other gambling platform.

3.2 Account Registration Process

Account registration requires you to provide accurate, current, and complete information including but not limited to your full legal name, date of birth, residential address, email address, mobile phone number, and preferred password. You agree to:

• Provide truthful and verifiable information during registration.
• Maintain and promptly update your account information to ensure accuracy.
• Create only one (1) account per person. Multiple accounts are strictly prohibited and may result in closure of all accounts and forfeiture of balances.
• Keep your login credentials confidential and not share your account with any third party.
• Notify osis77 immediately if you suspect unauthorized access to your account.

3.3 Identity Verification (KYC)

osis77 is committed to preventing fraud, money laundering, and underage gambling. As part of our KYC (Know Your Customer) process, we reserve the right to request identity verification documents at any time, including but not limited to:

• A clear, legible copy of your Indonesian KTP (National Identity Card) or valid passport.
• A recent selfie holding your identification document.
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months).
• Proof of payment method ownership (bank account statement or e-wallet screenshot showing your name).

Failure to provide requested documents within 14 days may result in temporary suspension of your account and withholding of withdrawals until verification is completed. All documents must be submitted in clear, unedited formats. We reserve the right to reject fraudulent, altered, or illegible documents.

4. Deposits and Payment Methods

4.1 Approved Deposit Methods

osis77 accepts deposits in Indonesian Rupiah (IDR) through the following payment methods:

• Indonesian Banks: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

The minimum deposit amount is Rp 50,000. There is no maximum deposit limit unless specified by your chosen payment method provider. Deposits are typically processed instantly, though processing times may vary depending on your bank or e-wallet provider.

4.2 Deposit Terms and Conditions

• You may only deposit funds from payment methods registered in your own legal name. Third-party deposits are strictly prohibited.
• osis77 does not charge fees for deposits. However, your bank or payment provider may impose transaction fees.
• Deposits are non-refundable once credited to your Account except in cases of duplicate transactions or technical errors.
• We reserve the right to refuse or reverse deposits from unverified payment sources or those suspected of fraudulent activity.
• Bonus offers may require a minimum deposit amount and opt-in during the deposit process. Review bonus terms carefully before claiming.

5. Withdrawals and Payout Processing

5.1 Withdrawal Procedures

Players may request withdrawals of their available balance (deposits plus winnings, minus active bonuses subject to wagering requirements) at any time through their account dashboard. Withdrawal requests are subject to the following conditions:

• The minimum withdrawal amount is Rp 100,000.
• Withdrawals must be made to a bank account or e-wallet registered in your own legal name and verified during the KYC process.
• Your account must be fully verified (KYC completed) before the first withdrawal.
• Pending bonuses with active wagering requirements must be completed or forfeited before withdrawal.
• osis77 reserves the right to request additional documentation or conduct enhanced verification checks before processing large withdrawals (typically above Rp 50,000,000).

5.2 Withdrawal Processing Times

Verified withdrawal requests are typically processed within 15 minutes during business hours (8 AM - 11 PM WIB, Monday through Sunday). Withdrawals requested outside business hours or requiring additional verification may take up to 24-48 hours. Actual receipt of funds depends on your bank or e-wallet provider's processing times.

osis77 does not charge withdrawal fees for standard requests. However, we reserve the right to impose administrative fees on excessive withdrawal requests (more than 5 withdrawals within a 24-hour period) or withdrawals below the minimum threshold.

5.3 Anti-Money Laundering Policy

In compliance with international anti-money laundering (AML) standards, osis77 requires that all deposits be wagered at least once (1x turnover) before withdrawal. Deposits that are withdrawn without any wagering activity may be subject to administrative fees of up to 10% and enhanced due diligence checks.

6. Bonuses and Promotions

6.1 Bonus Eligibility and Terms

osis77 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, and special event promotions. All bonuses are subject to specific terms and wagering requirements that must be met before winnings can be withdrawn. Key bonus terms include:

• Wagering Requirements: The number of times the bonus amount must be wagered before withdrawal (typically 20x to 40x the bonus amount).
• Game Contribution: Different games contribute differently toward wagering requirements. Slots typically contribute 100%, while live casino games may contribute 10-20%, and sports betting contribution depends on odds.
• Maximum Bet Limit: While a bonus is active, maximum bet limits apply (typically Rp 25,000 per spin/hand/bet). Exceeding the limit may void the bonus and associated winnings.
• Validity Period: Bonuses must be used and wagering requirements completed within a specified timeframe (typically 7-30 days) or the bonus will expire.
• One Bonus at a Time: Only one active bonus is permitted per account. You must complete or forfeit an active bonus before claiming a new one.

6.2 Bonus Abuse and Restrictions

osis77 reserves the right to void bonuses, withhold winnings, and close accounts in cases of suspected bonus abuse including but not limited to: creating multiple accounts to claim bonuses repeatedly, colluding with other players, using software or systems to exploit bonuses, or wagering patterns designed solely to meet wagering requirements without genuine gameplay. All bonus decisions are final and at the sole discretion of osis77 management.

7. Gameplay Rules and Prohibited Activities

7.1 Fair Play Policy

All players must engage in fair and honest gameplay. osis77 employs sophisticated monitoring systems to detect fraudulent activity, collusion, and unfair advantage tactics. Prohibited activities include:

• Using bots, automated software, or any third-party tools to place bets or play games.
• Colluding with other players to manipulate game outcomes or share information in poker or other competitive games.
• Exploiting software bugs, glitches, or errors for financial gain.
• Wagering on both sides of the same market (arbitrage betting) or hedging bets across multiple accounts.
• Reverse engineering, decompiling, or attempting to manipulate game software or Platform infrastructure.

Any violation of fair play rules may result in immediate account suspension, voiding of bets, forfeiture of winnings, and permanent ban from the Platform.

7.2 Game Rules and Results

All games on osis77 are governed by their respective official rules available in the game information sections. Results are determined by certified Random Number Generators (RNG) for electronic games and by live dealers for live casino games. For sports betting, results are determined by official sources such as league organizers, governing bodies, and reputable data providers. osis77 reserves the right to void bets, correct payouts, or reverse transactions in cases of obvious errors, technical malfunctions, or incorrect odds display.

8. Limitations of Liability

osis77 strives to provide reliable, uninterrupted service but cannot guarantee continuous availability due to factors beyond our control including internet connectivity issues, server maintenance, software updates, or force majeure events. We shall not be liable for:

• Loss of funds due to Player error, including incorrect deposit addresses, forgotten passwords, or failure to secure login credentials.
• Technical failures, software bugs, or system malfunctions that affect gameplay or account access.
• Delays or failures in payment processing caused by third-party banks, e-wallet providers, or payment processors.
• Loss or damage resulting from unauthorized account access due to Player negligence in safeguarding credentials.
• Loss of potential winnings due to game interruptions, disconnections, or platform downtime.

In no event shall osis77's total liability to any Player exceed the amount deposited by that Player in the preceding 30 days. By using the Platform, you acknowledge and accept these limitations.

9. Responsible Gaming

osis77 is committed to promoting responsible gaming practices and protecting vulnerable players. We provide tools and resources to help you maintain control over your gambling activities:

• Deposit Limits: Set daily, weekly, or monthly deposit limits through your account settings.
• Session Time Limits: Configure automatic logout after a specified period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform for cooling-off periods ranging from 24 hours to indefinite closure.
• Reality Checks: Receive periodic notifications about your session duration and spending.

If you believe gambling is negatively affecting your life, finances, or relationships, please contact our support team immediately or seek professional help. We are here to assist and can connect you with appropriate resources. For more information, visit our Responsible Gaming page.

10. Account Suspension and Termination

osis77 reserves the right to suspend, restrict, or permanently close any Player account at our sole discretion in cases of:

• Violation of these Terms and Conditions.
• Providing false or misleading information during registration or verification.
• Fraudulent activity, money laundering, or use of stolen payment methods.
• Bonus abuse, collusion, or prohibited gameplay tactics.
• Abusive behavior toward staff or other players.
• Failure to complete identity verification within the specified timeframe.

Upon account closure, any remaining balance (excluding forfeited bonuses and winnings obtained through rule violations) will be returned to the Player after deduction of applicable fees. Players may also voluntarily close their accounts at any time by contacting customer support.

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with international gaming law principles and the laws applicable to online gambling platforms. Any disputes arising from your use of osis77 services should first be addressed by contacting our customer support team at [email protected]. We are committed to resolving complaints fairly and promptly.

If a dispute cannot be resolved through direct negotiation, both parties agree to attempt resolution through mediation before pursuing formal legal action. Players located in Indonesia acknowledge that online gambling may be subject to local legal restrictions and agree to comply with applicable laws in their jurisdiction.

12. Contact Information

For questions, concerns, or support regarding these Terms and Conditions, please contact osis77 customer service:

• Email: [email protected]
• Live Chat: Available 24/7 through the website
• WhatsApp Support: Available during business hours (8 AM - 11 PM WIB)

Our Indonesian-speaking support team is available around the clock to assist with account issues, payment inquiries, technical problems, and general questions about osis77 services.